Rila Solutions: Mission
Mission

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Mission

Being a high-tech company our mission is to integrate the know-how and technical expertise with industry knowledge to design and supply strategic IT solutions for the long term business goals of our corporate customers.

Our goal is to provide high quality services and solutions based on the world leading achievements in the IT field, applying best practice standards and methodologies in all our projects.

We follow a company policy built on values such as professionalism, high quality, competence, engagement and responsibility. The basic principles that constitute the company policy are:


Client trust
We strive to establish first-class partner relations with our clients based on equal dialogue for clear communication of objectives. We build mutual trust being open and honest in all our activities.


Quality
Our company management is focused on and devoted to the improvement of the internal quality management system (QMS). Rila QMS guarantees the quality of projects and services we deliver to our clients. The leading principles of the system are: clearly defined requirements, detailed planning, continuous proactive management and risk prevention.


Continuous improvement
The company processes are periodically revised and improved so as to boost the efficiency of our teams. We pursue continual expansion and enhancement of our expert knowledge and quality of services by following the latest IT technology achievements in order to meet the evolving clients’ needs.


Skills and qualifications
The most valuable asset of our company are its people and we believe that personal growth leads to company’s growth. Therefore main accent in the human resource management is the provision of professional training and certification programs as well as friendly environment for self-training with the latest technologies and tools.


Partnership with world leading IT vendors
The partnership with world leading IT vendors like Microsoft, Oracle and IBM, gives us the ability to provide our customers with the best software solutions integrating world best practices, adapted to the local legislation and business specifics. Another benefit is the opportunity to train and certify our employees on the newest technologies and tools of the top vendors.


ISO 9001:2015
Certified for analysis, design, development and support of information systems.
ISO 27001:2013
Certified for analysis, design, development and support of information systems.
AQAP 160
NATO integrated quality requirements for software throughout the life cycle.

Rila Solutions's Partners